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Privacy Policy – ElectriCAD

This privacy policy explains how ElectriCAD collects, uses and protects your personal data when you use our website and application.

1. Data controller

Publisher: Benoît Huvelle – ElectriCAD

Address: Avenue d'Aix-la-Chapelle 33, 4020 Liège, Belgium

Company number: BE 0606.959.880

Contact email: support@electricad.app

2. Data collected

We collect the following data:

  • User account: email, name, identifier.
  • Contact form: name, email, subject, message.
  • Service usage: technical data (IP address, logs).
  • Cookies and trackers: Vercel Analytics (statistics), Meta Pixel (marketing, soon to be activated).

3. Purposes of collection

Your data is used to:

  • Provide access to the application and save your documents.
  • Send communications related to the service (updates, technical information, support).
  • Inform you about ElectriCAD news (occasional emails).
  • Measure site audience and improve our services (Vercel Analytics).
  • Analyze our marketing campaigns (Meta Pixel).

4. Legal basis for processing

  • Contract execution: account creation and management, technical support.
  • Legitimate interest: sending service-related information emails.
  • Consent: use of marketing cookies (Meta Pixel).

5. Data storage and sharing

Your data is processed with trusted providers:

  • Application hosting: Vercel Inc. (United States).
  • Database: Supabase (servers in Europe).
  • Payments (if applicable): Stripe.
  • Analytics: Vercel Analytics.
  • Marketing: Meta Pixel (soon to be activated).

We never resell your data to third parties.

6. Retention period

  • User account: as long as the account is active, then deletion after 12 months.
  • Contact form: 12 months after the last exchange.
  • Legal data (billing): 7 years (accounting obligation).

7. Your rights (GDPR)

In accordance with the General Data Protection Regulation (GDPR), you have rights:

  • Right of access, rectification, deletion of your data.
  • Right to object to processing (e.g. sending information emails).
  • Right to data portability.

You can exercise your rights at any time by writing to: support@electricad.app.

8. Cookies and trackers

  • Technical cookies: necessary for the site's operation.
  • Vercel Analytics: audience measurement (aggregated data).
  • Meta Pixel: advertising measurement and optimization (will be activated soon).

⚠️ Currently, cookie management does not yet allow them to be disabled individually.

If you do not want cookies to be used, we invite you to leave the site.

9. Security

We implement technical and organizational security measures (backups, restricted access) to protect your data against loss, unauthorized access or disclosure.

10. Policy evolution

This privacy policy may be updated based on the evolution of our services or regulations. The current version is always available on this page.

11. Applicable law

This policy is governed by Belgian law.

In case of dispute, only the courts of Liège are competent.

Last updated : 08/10/2025